Privacy statement

Talensa Hub Privacy Policy

Version: 1.1 — Effective from: 2026-10-24

1. About this Privacy Policy

Talensa Hub B.V. (Dutch Chamber of Commerce (KvK) 82036403, registered in Amsterdam) processes personal data when you visit our website, contact us or are involved in our services as a business contact person. Talensa is the controller for this processing.

What this policy does not cover: Personal data of employees and candidates processed through the Talensa Hub Platform. Your employer or the commissioning organization is the controller for that processing. Talensa acts as a processor on the basis of a Data Processing Agreement. Please ask your employer for their privacy policy for more information.

2. What data we process

2.1 Website visitors

• Technical data: IP address, browser type, operating system
• Strictly necessary cookies: for the operation and security of the website and for storing your cookie choice
• With your consent, analytics data: pages visited, referral source, click behavior and recordings of your visit, linked to a pseudonymous visitor ID
• With your consent, marketing data: LinkedIn and Google cookie IDs for ad measurement and remarketing

Exactly which cookies these are is set out in our cookie policy at talensa.nl/cookies.

2.2 Contacts and prospects

When you contact us, request a demo or sign up for communications:

• Name and job title
• Business e-mail address and telephone number
• Organization name
• Content of your message or request
• Communication history (e-mails, conversations, demos)

2.3 Customer contact persons

When your organization is a customer:

• Name, job title and contact details of contact persons
• Billing data: company name, billing address, VAT number
• Contract information: agreement details, license data
• Support interactions: support requests and resolutions

3. Purposes and legal bases

Where processing is based on legitimate interest, Talensa has carried out a balancing test in accordance with Article 6(1)(f) GDPR. You may object to such processing (see section 6).

4. With whom we share data

Talensa shares your data only where necessary:

• Within Talensa: Employees who need your data for their work (sales, support, accounting).
• Hosting and infrastructure: Supabase (database, EU Frankfurt), Render (application, EU Frankfurt), Vercel (website and contact form, EU Frankfurt).
• Form security: Cloudflare (Turnstile, protection against abuse by bots).
• E-mail: Microsoft 365 (EU Netherlands).
• Website analytics, with your consent: PostHog (EU) and Google Analytics.
• Ad measurement, with your consent: LinkedIn and Google Ads. They may process data outside the EU, under their own terms.
• Billing: Our accounting service provider for financial administration.

We do not sell your data. We share only cookie IDs with advertising platforms, and only if you have given your consent.

5. Retention

6. Your rights

You have the right to:

• Request access to your personal data.
• Request rectification of inaccurate data.
• Request erasure, unless a statutory retention obligation applies.
• Object to processing based on legitimate interest.
• Request restriction of processing.
• Withdraw your consent to commercial communications, and to analytics and marketing cookies via "Cookie settings" at the bottom of every page of the website.
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) (autoriteitpersoonsgegevens.nl).

You can send requests to hub@talensa.nl. We will respond within 30 days.

7. Security

We take appropriate technical and organizational measures to protect your data, including encryption, access control and regular evaluation of our security measures.

8. Cookies

We always place strictly necessary cookies. We place analytics cookies (including PostHog and Google Analytics) and marketing cookies (LinkedIn Insight Tag and Google Ads) only if you give your consent. You can change your choice at any time via "Cookie settings" at the bottom of every page. Which cookies we use and for how long is set out in our cookie policy at talensa.nl/cookies.

9. Changes

Talensa may amend this Privacy Policy. Material changes will be communicated in advance via our website. The current version is always available at talensa.nl.

Contact

Talensa Hub B.V. E-mail: hub@talensa.nl Web: www.talensa.nl

Privacy statement for assessment participants

Version: 1.3 — Effective from: 2026-10-06

Talensa Consulting

You are taking part in an assessment or psychological evaluation by Talensa Consulting. This statement explains what data we use for it, who gets to see it, and what rights you have.

Who we are

Talensa Consulting is the trade name of Talensa B.V. (Dutch Chamber of Commerce (KvK) 72054808), Gouverneurlaan 1, 6002 EC Weert. The evaluation is carried out under the responsibility of a psychologist who is a member of the Netherlands Institute of Psychologists (Nederlands Instituut van Psychologen, NIP) and works in accordance with the NIP Code of Ethics for Psychologists (Beroepscode voor psychologen).

We carry out the assessment on behalf of an organization: the employer you are applying to or working for ("the client"). For the assessment, the client and Talensa Consulting are jointly responsible (joint controllers) for your data. We have agreed who does what:

For this we use our platform Talensa Hub, provided by Talensa Hub B.V., which acts on our behalf.

Talensa Consulting is your point of contact. You can also exercise your rights with the client; the client will then forward your request to us.

What data we use

• Contact details: your name, e-mail address and telephone number, to invite you and schedule the assessment. We receive these details and the job from the client, sometimes with your CV.
• Job data: the job or vacancy the assessment is for, and the competencies that go with it.
• Test data: your answers and scores on tests and questionnaires, such as ability tests and personality questionnaires.
• Observations: what the assessor sees and notes during interviews, role plays and other exercises.
• The report: the psychologist's conclusions and advice, and your own response if you provide one.

We only use tests that measure characteristics relevant to work. We do not use clinical tests and the report says nothing about your health. If you yourself share something about your health that is relevant to the evaluation, it will only be included in the report if you give your explicit consent to this when releasing the report.

Why we use your data, and on what basis

We use your data to answer the client's question: whether your profile fits the job, or which development suits you. The report contains no more than is necessary to answer that question.

Where processing is based on a legitimate interest, you can object (see "Your rights").

Releasing the report is your choice. If you do not take part in the assessment or do not release the report, the client cannot use the assessment for its decision. In an application procedure, this may mean that you do not proceed further in the procedure; the client should tell you in advance what the consequences are.

Who sees your data

• The psychologist and the assessors of Talensa Consulting who guide and evaluate your assessment.
• The client sees only the report, and only after you have released it. Only the persons named as recipients in the assignment receive it. An oral explanation to the client is also given only after you have released the report.
• Suppliers: the Talensa Hub platform of Talensa Hub B.V., test publishers, and providers of language models (see "Software and AI"). They process your data only on our behalf and in accordance with our instructions. You can request the current list from us.

We do not sell your data and do not use it for purposes other than those stated here.

You see the report first

Before the client receives the report, you see it in your personal portal. You decide what happens to it:

• Release: the client receives the report.
• Block: the client does not receive the report.
• Respond: you can give your own response. If you wish, we will attach it to the report unchanged.
• Correct: you can ask for factual inaccuracies to be corrected, and for information to be removed that is not necessary for the client's question.

If you have released the report and later withdraw your consent, please let us know. The client will then destroy the report and confirm this to us.

The conclusions of the report apply only to the question for which the assessment was carried out, and for no more than 2 years.

Software and AI

We administer tests digitally and calculate the scores by comparing your answers with a norm group: a group of people with a comparable education or job. When the report is being written, a language model may suggest wording. For this, it receives only your scores, the norm group, your work and thinking level and the job title, and text from which your name and contact details have been removed. Your data is not used to train the models.

The psychologist reviews the results, forms the judgment and finalizes the report. No decision about you is taken by a computer alone. We do not use software that infers emotions from your face, voice or behavior.

How long we keep your data

After that, your data is anonymized. If a complaint is pending, your file is kept until it has been resolved.

For norming and improving tests, we use your test data without your name and contact details. This is still personal data, because it can be traced back to you with additional information; we keep that information separate and well secured. We do not use health information for this purpose. You can object to this. We publish results only as aggregates, never per person.

Security and storage

Your data is stored on a secure platform in the European Union. Only people who need it for your assessment have access. Some language model providers are located outside the European Economic Area. Data is transferred there only with the safeguards required by the GDPR, such as the European Commission's standard contractual clauses.

Your rights

You have the right to:

• access your data: you receive a copy of your file, with your own answers, your scores and the report. We do not provide test questions, norm tables and scoring keys, because the tests would otherwise lose their value and they belong to the test publisher;
• have inaccurate data rectified or have data erased;
• have the processing restricted;
• object to processing based on legitimate interest, for example to its use for norming tests;
• withdraw your consent, if you have given it.

The psychologist's professional judgment is an assessment and not a factual data point; it will not be changed on request.

Send your request to privacy@talensa.nl. We will respond within one month.

Questions or a complaint

If you have a question or a complaint, please contact Joost Gruijters at privacy@talensa.nl. If you are not satisfied with how it is handled, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Complaints about the psychologist's professional conduct can be submitted to the NIP Supervisory Board (College van Toezicht). If it concerns a job application and the client follows the NVP Recruitment Code (NVP Sollicitatiecode), you can also use the complaints procedure under that code.